Shipping & Delivery Policy

1. No Physical Shipment

Webease Tech sells professional services and software-as-a-service products. We do not sell, stock, or ship any physical goods. No courier, logistics partner, or physical delivery is involved in any purchase made through this website.

2. Delivery of Digital Products & Subscriptions

For self-serve digital products and SaaS subscriptions, delivery is electronic and automatic:

• Access is added to your registered account immediately after the payment is confirmed by our payment gateway, and in all cases within 24 hours
• A confirmation email is sent to the email address used at checkout
• Purchased credits or plan entitlements are applied to your account balance automatically
• If access is not added within 24 hours of a successful payment, write to us and we will resolve it or issue a full refund

3. Delivery of Client Services

For custom development, design, and consulting engagements, delivery means handover of the agreed deliverables, such as source code, designs, deployed applications, or documentation. We hand these over online, through a Git repository, a cloud storage link, or by deploying to your own servers.

Timelines are defined in the individual project agreement or proposal. Estimates typically range from 2 to 12 weeks depending on scope, and may vary with project complexity and client feedback turnaround. We provide regular progress updates throughout the engagement.

4. Delivery Failures

Sometimes a payment goes through but the delivery does not, for example if the email address at checkout was wrong or a setup job failed. If that happens, contact us with your payment reference. We will either complete the delivery or refund the amount in full, as described in our Refund Policy.

5. Contact

For any delivery-related query:

Email: contact@webease.tech

Phone: +91 63784 36255